Tigris Fulfillment Partners is a privately-held national distributor of kitchen and bath products, based in Atlanta, GA. Our customers are the largest big box retailers, leading e-tailers, and traditional kitchen and bath shops across the country.
We started this business in 2017 to address the opportunity in the marketplace to serve these customers in a better and faster way, and we built this company to be great. Our founders have built multiple companies and will not settle for anything but market leadership.
With the backing of a multi-billion-dollar international investor and a team mixed with industry leaders and fresh new minds, Tigris is set up for success and has already experienced tremendous growth. In 0ur first two years, we installed a world-class warehouse management platform and now serve our customers with a fulfillment center network reaching 90%+ of the U.S. population in 1-2 days.
Tigris is built on a foundation of integrity and strong partnerships with our customers and vendors, and we are looking to hire good people who are great!
Our Customer Service Representatives must love the customer and must truly enjoy the challenge of balancing the customer’s interests with the company’s best interest. This role is the face of the company to most customers and, thus, plays a significant role in business development. You are on the front lines, so each day you set the tone of the relationship we have with our customers. Because we are building this team from scratch and expect rapid growth, your abilities and interests will dictate how your role will evolve. Great opportunity exists to take on more responsibilities, whether that entails taking on more operational tasks or leading a customer service team.
We expect our Customer Service Representatives to be:
Professional and friendly at all times, including with challenging customers.
Committed to satisfying the customer, all the while doing the right thing for the company.
Comfortable with technology – you’ll be more effective the more you embrace our technologies.
We expect our Customer Service Representatives to possess:
2+ years of experience in a fast-paced business environment focused on customer service.
A knack for solving customer problems while balancing the best interests of the company.
An even-keeled and professional demeanor.
Passion for greatness.
Commitment to strong values and integrity.
Our commitment to you:
You will have the latitude to build a great customer service team – this will be YOUR team.
Growth opportunities will be limitless. YOU dictate what’s next for you, not a corporate policy.
Very competitive compensation and an industry-leading benefits package (details below).
In addition to a competitive base salary, benefits of this role include:
Medical, dental, vision, and prescription coverage
401(k) and retirement cash account
Pre-tax accounts for healthcare and dependent care
Tigris Fulfillment Partners is an Equal Opportunity/Affirmative Action Employer (EOE and M/F/Disability/Veterans.) We are a drug free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background investigation.